What happens when I submit an enquiry?
Once you submit an enquiry via the energy calculator, an engineer from House2Home will contact you to give you a free energy consultation. They will consult with you on the type of work which you might be interested in, the impact which this might have and the grant support available to you. Depending on the nature of the enquiry, a site survey may be necessary.
If you choose to go ahead with the work, a contract will be put in place between you and House2Home who will be project managing and carrying out the works. You will have a dedicated project manager who will work with you throughout and help to process your grant application.
If you submit a loan enquiry via the calculator, a member of staff from the participating credit union will contact you to follow up on your enquiry. As the project costs (and thus the finance required) may only be finalised after a site survey has taken place, a follow up will be required at this stage to complete the loan application process.